Privacy Policy

COMMITMENT TO PRIVACY

Rich Print Solutions is owned and operated by Raah Enterprises Inc. (“we”, “us” or “our”). Rich Print Solutions understands the importance of protecting the privacy of its users. By using the Rich Print Solutions website (“Site”) and submitting your information on or through the Site, you (referred to hereafter as “you”, “your” or “user”) are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. We may share information among our subsidiaries or other websites that we own or control, but such sharing of information is always governed by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site or any services offered through the Site.

Minors

We do not knowingly allow any users under the age of eighteen (18) to use or otherwise access the services of the Site. We do not seek any personal information (or any information at all) from any persons under 18 years old. Because we do not intentionally collect any information from children under the age of 18, we also do not knowingly share or disclose such information to third parties. If you are under 18 years old, you may not use the Site. If you have reason to believe that a child under 18 years of age has provided us with information, please contact us at info@richprintsolutions.com

Information Collected & Received by the Site

We collect information in order to provide the Site and its services to our users, improve the user experience and to communicate with users about the Site and its services. The information we collect from users will depend on a user’s particular interaction with the Site. Please further note, depending on a user’s particular interaction with the Site. For example, the information we collect from users who solely navigate the Site (see, e.g. “Log File and Cookie Information” below) will differ from users who create an account/profile and/or transact for services through the Site (see, e.g. “Personal and Business Information” section below). Different portions of this Privacy Policy may apply to users at different times.

Log File and Cookie Information

Log Files. For all users of the Site, the Site’s web server uses an extended log file format which captures date and time of visit, referring address (location from which a visitor comes to the Site), type of Internet browser, and visitor’s IP address. (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a user’s email address.

Cookies. A cookie is a series of data characters that, when programmed into a website, is placed by the web server into the browser’s application folder on your computer. Once placed onto your machine, the cookie will allow the website to “recall” you as a unique individual. The Site uses cookies to personalize information for certain segments of its customer base. In some instances, cookies are also used to associate individual customers with their information profiles where users have elected to create such a profile. For example, through the use of cookies, the Site can “recall” your user ID when you log in to the Site on your computer. Should you choose to do so, cookies can be removed from your hard drive and certain web browsers can be set so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.

Except where you have registered an account with us, the log files and cookies do not allow us to determine the identity of the user. However, as noted above, this information may allow us to determine things like the URL of the website you visited before coming to this website, the type of browser or mobile device you are using to access the Site, your IP address, language, approximate geographic location, and time zone. We, and/or our authorized third party service providers may automatically collect this information when you access and use the Site through the use of electronic tools like log files and cookies. We use the non-personally identifiable information to troubleshoot, administer the Site and its services, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized third party service providers to measure the overall effectiveness of our online tools, content, and programming.

Do Not Track Signals from Web Browsers – The Site is not presently configured to support Do Not Track (“DNT”) signals from web browsers.

Personal and Business Information

In order to access and use certain areas and services of the Site, users may be asked for personally identifiable information (including, your name, address, email address and telephone number) and business information (such as business name, address and telephone number). When you make a purchase on the Site, you will be asked to provide financial information necessary to process your transaction, such as account or credit card numbers and other payment information. Rich Print Solutions collects this personal, business, and financial information (hereafter, “Personal Information”) that you voluntarily provide to us in order to provide you with the services offered through the Site. While you may decline to provide certain information to us, it may render you unable to access certain services and features offered through the Site. By making a purchase on the Site, you consent to our providing your Personal Information to our services providers and such third parties as we determine is necessary to process your transaction, such as credit card companies and banking institutions used to process the transaction.

You also have the ability to access and change the Personal Information which you have provided to Rich Print Solutions by use of the appropriate features on the Site.

Use of Information

The user information (including Personal Information) collected on the Site is used to process requests, to fulfill orders, for customer service, to market and improve Rich Print Solutions products and services, to customize your experience on the Site, and to contact you with updates to the Site and other information. Rich Print Solutions may also use your information to provide you with information we believe may be of interest to you. If you do not wish to receive marketing information, email us at info@richprintsolutions.com. Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note, changes to your preference may not be effective immediately.

Sharing of Information

We do not share any user information obtained through the Site unless one of the following circumstances applies:

To provide services offered through the Site

From time to time, we will disclose your information (on a confidential basis) to agents and others that we use in the ordinary operation of the Site, such as account and billing, marketing and promotion, user experience research and surveys, website hosting and support and maintenance. We will only disclose your information to the extent required for the limited purpose of the third party providing services contracted to us so that we may serve you.

With your consent

We will share personal information with outside companies, organizations, or individuals when we have your consent to do so.

For legal reasons

We will share user information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

meet any applicable law, regulation, legal process or enforceable governmental request; or

protect against harm to the rights, property or safety of us, our users or the public as required or permitted by law.

Business Transfer

We may share your information in a business transfer. As with any other business, we could merge with, or be acquired by, another company, or we may file for protection under applicable bankruptcy laws in the future. In such event, user information obtained and maintained by us, including personal information, will transfer to a successor entity in connection with the corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change. User information submitted prior to any such transfer would remain subject to the terms of the Privacy Policy (as it existed on the date of the submission). However, user information submitted after a transfer to a successor entity may be subject to a new privacy policy adopted by the successor entity.

Please contact us at the address below for any additional questions about the management or use of user information.

Information From Third Parties

If necessary, Rich Print Solutions obtains consumer information from third-party providers in order to improve the accuracy of our customer database and to increase our understanding of our customers or to identify potential customers. For example, we get updated addresses from the National Change of Address (NCOA) service to assist us in having the correct addresses for our customers.

Links

The Site may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of such third-party sites. We do not exercise control over third-party websites displayed as search results or links from within the Site, and these third-party websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. As such, we encourage our users to be aware of this fact when they leave our website and to read the privacy policies or statements of each and every website that they visit which collects personally-identifiable information. This Privacy Policy applies solely to information collected on the Site.

Security

Website Security: To keep your information secure, we have selected respected, trustworthy and well-known organizations such as Monaris, PayPal and Authorized .net to store your information on their servers. When you establish an account at Rich Print Solutions, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by going to “My Account” and selecting “Account Update.” Rich Print Solutions authorizes only those persons who need to know Personal Information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our Website to access your Personal Information. With respect to certain website hosting and other products and services provided to you, we may obtain access to data about your end users or customers. We generally process and use such end user and customer data on your behalf and under your instructions in accordance with our role as a mere processor of any such information on your behalf.

For Users Outside of the United States Only

The Site is hosted on servers located in the United States. If you are a user accessing our websites from the European Union, Australia, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, you are transferring your personal data to the United States which may not have the same data protection laws as such other regions. By providing user information through the Service, you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy and the Terms & Conditions. You are also consenting to the application of United States law in all matters concerning the Site and any services offered or provided therefrom.

Legal Disclaimer

This Site operates “AS-IS” and “AS-AVAILABLE,” without warranties of any other kind. We are not responsible for events beyond our direct control. This Privacy Policy is governed by the laws of the State of California, excluding conflicts of law principles. Any legal actions against us arising out of or related to the Site or any services offered or provided therefrom must be commenced in the county of Los Angeles in the state of California in the United States of America.

How do I contact Rich Print Solutions?

Our postal address is:
1215 Meyerside drive, Unit#7
Mississauga, ON L5T 1H3
Canada

We can be reached via email at info@richprintsolutions.com or by telephone at 647-710-0705 ext. 111.

Changes to the Privacy Policy

Rich Print Solutions reserves the right to amend this Privacy Policy at any time with or without notice. Any changes will be posted on this page. Rich Print Solutions encourages you to check this page regularly. If you provide information to us, access, or use the Site in any way after this Privacy Policy has been changed, you will be deemed to have unconditionally consented and agreed to such changes. The most current version of this Privacy Policy will be available on the web page at all appropriate times and will supersede all previous versions of this Privacy Policy. Last updated October 2017.